Racial discrimination, harassment and hate crimes or incidents impact individuals and communities, and reporting it allows the University and other agencies to better understand and deal with what is happening.


  • Are you in immediate danger? If you are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
  • Find a safe space -  If an incident has just occurred, try to find somewhere you feel safe. If this isn't possible and you are scared or fearful, you can call security on 01225 87 5555 or the Police non-emergency number, 101. 


  • To a friend - Talking things through with someone you trust can sometimes help. 
  • To Student Wellbeing Services - an advisor can confidentially talk you through the University's procedures, how to make a complaint and the support which is available.
  • The BSUSU Advice Service - is a free, confidential, impartial service where an advisor can talk you through the procedures, how to complain, what options are available, and support you through the process. This support includes checking draft complaints and attending any meetings with the University.
  • SARI - Stand Against Racism and Inequality case workers.

  • To the Police - if you want to report directly to the Police, you can contact Avon and Somerset Constabulary on 101, or use the online form for reporting Hate Crime.
  • Report and Support - students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an advisor. If you choose to speak with an advisor, they will be able to confidentially discuss the options and support available to you.
  • University Procedure - If you choose to make a formal complaint to the University against a student or a member of staff, there are procedures which set out the steps that will need to be followed.
  • SARI - Stand Against Racism and Inequality case workers.

Mental Health
  • 1 in 4 people is affected by a mental health problem in any year and it is estimated that around 1 in 5 people has contemplated suicide or self-harm.
  • Find out more about the support available for mental health
  • Take care of yourself. If you’ve heard something distressing or if something is troubling you:

Bath Spa University has a zero-tolerance approach to all racial discrimination, harassment and hate incidents; any member of the community who is a victim of such experiences will receive our full support.

Reporting any incidents allows us to better understand and deal with what is happening. You may be querying whether the incident is serious enough to be reported and we would encourage you to do so, particularly if you are distressed and want to speak about it or have a record of what happened.


There are two ways you can tell us what happened